Clear definitions to help you shop with confidence.

At Swiftwintek, we believe in full transparency. Each product listing includes a condition label to help you understand the physical and functional state of the item before purchase.

New

• Brand new, factory sealed, and unused
• Original manufacturer packaging included
• Backed by manufacturer warranty (if applicable)
• Eligible for full return under our standard return policy

Open Box

• Unused item with opened packaging
• Often a display model or buyer return
• May be missing accessories or protective seals
• Fully functional and repackaged by the supplier

Refurbished

• Professionally restored to fully working order
• May show minor cosmetic wear
• Inspected, tested, and cleaned
• May include a limited warranty or replacement guarantee

Used – Like New

• Lightly handled, nearly indistinguishable from new
• No visible damage, includes all or most accessories
• Fully tested and cleaned by our team

Used – Very Good

• Gently used, minor cosmetic imperfections (e.g., slight scuffs)
• Fully functional and tested
• May be missing non-essential accessories or original packaging

Used – Acceptable

• Noticeable wear from regular use
• Fully operational, but may have:
  • Cosmetic flaws (scratches, worn labels, etc.)
  • Missing minor accessories or retail packaging
• Ideal for buyers prioritizing functionality over appearance

Additional Notes

• All condition labels are verified by Swiftwintek or our trusted suppliers
• Every item is tested for functionality before shipment
• If accessories or packaging are missing, it will be stated clearly on the product page
• You can always contact us with questions before purchasing

Related Links

• Return & Refund Policy
• Shipping & Processing
• Contact Support